About this course
Our Tech Contracts Master Class™ series has four on-demand courses covering all they key terms in IT contract. You can take all the courses in a bundle or any combination of the four.
Enroll and receive a year's access. Return to any chapter - whenever you need it.
This 2nd course covers terms related to data, SLAs, and other relatively "commercial" issues. These are "general clauses": not a contract's "prime clause" but often heavily negotiated.
Topics covered include:
- Data rights terms related to generative AI and other forms of machine learning
- Data processing addenda/agreements (DPAs)
- Service Level Agreements (SLAs)
- Acceptance terms
- And more ...
You can review a sample chapter here.
As usual, your instructor is David Tollen, author of The Tech Contracts Handbook, attorney, UC Berkeley lecturer, expert witness, and sought-after speaker.
Length: c. 2 hrs. (CLE 1.75 hrs.)
Recorded October, November 2024
Curriculum
- Introduction (7:19)
- Lesson 1 - Technical Specifications (6:07)
- Lesson 2 - The SLA Itself (13:59)
- Lesson 3 - Disaster Recovery and Business Continuity (4:54)
- Lesson 4 - Services Descriptions (9:12)
- Lesson 5 - Delivery, Acceptance, and Rejection (8:13)
- Lesson 6 - Nondisclosure (11:31)
- Lesson 7 - Privacy and Security Laws (9:47)
- Lesson 8 - Owning and Controlling Data (and Gen-AI Inputs and Outputs) (13:34)
- Lesson 9 - Key Data Control Terms (Including re Gen-AI Inputs and Outputs) (8:28)
- Lesson 10 - Location, Customer Access, Deletion, and E-Discovery (6:28)
- Lesson 11 - Data Security (4:16)
- Lesson 12 - Audits and Testing (4:58)
- Lesson 13 - Data Incidents (Breach Response) (4:36)
- Lesson 14 - Provider-Friendly Data Terms (the Vendor’s Alternative) (12:08)
- Course Completion & Resources
An individualized certificate is generated when you complete the course.
CLE: Tech Contracts Academy On-Demand programs are approved for Continuing Legal Education (“CLE”) credit in California, and we provide a CA CLE certificate (self-study). Jurisdictions elsewhere (and professions) differ on whether students may apply individually, and if so what’s required. See here for details about CLE.
Tech Contracts Master Class Bundle
Interested in taking all 4 Master Classes? Our 4-course bundle comes with a volume discount of more than 10%.
Your Instructor
David W. Tollen is one of the industry’s leading authorities on software contracts, including agreements about artificial intelligence, as well as SaaS and other forms of cloud computing. He is a sought-after speaker, and he’s been widely recognized for making complex topics easy to understand and engaging.
David is an attorney, the founder of Tech Contracts Academy, and the author of The Tech Contracts Handbook, a perennial bestseller from the American Bar Association. His experience includes teaching IT contracts at UC Berkeley Law School and work and testimony as an expert witness, as well as service as General Counsel of a publicly traded software company and as VP of Business Development for a tech startup. He began his career at Morrison & Foerster, a global law firm, and ultimately founded Sycamore Legal, PC, a boutique law firm focused on IT contracts. David's clients have ranged from Silicon Valley startups to some of the most influential companies in the world.
David graduated with honors from Harvard Law School and has degrees from Cambridge University in England and U.C. Berkeley.
David's teaching style is informal and fun. He focuses on the business issues at stake in IT contracts.
For Tech Contracts Academy's refund policy, click here. (This overrides Teachable's standard refund policy.)