Key Data, Delivery, & Technical Terms (General Clauses A): Data Protection and Commercial/Tech-Focused Terms
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Introduction (7:19)
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Lesson 1 - Technical Specifications (6:07)
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Lesson 2 - The SLA Itself (13:59)
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Lesson 3 - Disaster Recovery and Business Continuity (4:54)
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Lesson 4 - Services Descriptions (9:12)
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Lesson 5 - Delivery, Acceptance, and Rejection (8:13)
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Lesson 6 - Nondisclosure (11:31)
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Lesson 7 - Privacy and Security Laws (9:47)
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Lesson 8 - Owning and Controlling Data (and Gen-AI Inputs and Outputs) (13:34)
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Lesson 9 - Key Data Control Terms (Including re Gen-AI Inputs and Outputs) (8:28)
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Lesson 10 - Location, Customer Access, Deletion, and E-Discovery (6:28)
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Lesson 11 - Data Security (4:16)
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Lesson 12 - Audits and Testing (4:58)
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Lesson 13 - Data Incidents (Breach Response) (4:36)
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Lesson 14 - Provider-Friendly Data Terms (the Vendor’s Alternative) (12:08)
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Course Completion & Resources
